My Bad Experience with Cruzen Digital Pvt Ltd: A Warning Against False Promises

 

My Bad Experience with Cruzen Digital Pvt Ltd: A Warning Against False Promises

If you are a small business owner looking to scale your E-commerce presence, be extremely cautious before dealing with Cruzen Digital Pvt Ltd. Based on my recent personal experience, this company operates on a foundation of grand promises and zero delivery.

What started as a hopeful partnership to boost my Amazon sales turned into a frustrating ordeal of financial loss and unprofessionalism.

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The Hook: Mr. Siddharth Mahana’s "Expert" Promises

The ordeal began when I was contacted by Mr. Siddharth Mahana. He presents himself as an E-commerce growth expert, using polished videos to showcase "guaranteed" business growth and sales results.

Lured by these assurances, I paid a fee of INR 5,950 to kickstart the service. I was promised professional management, listing optimization, and—most importantly—a significant increase in sales.

The Reality: Incompetence and Excuses

The moment the payment was made, the tone shifted from helpful to evasive. Here is what actually happened:

• No Sales, Only Declines: Far from increasing, my sales actually dropped after handing my account over to them.

• Technical Failures: Their team (specifically Kajal and Ritik) struggled with basic Amazon tasks. They spent days "trying" to fix ASIN listings and Amazon Brand Registry issues with no success.

• Communication Gaps: Every time I requested a phone call to resolve urgent issues, I was met with excuses like "we are not able to call right now" or "the person is on leave."

• The Blame Game: Instead of taking responsibility for the lack of results, the team began finding faults in my products and threatening me when I asked for accountability.

Transcript of the Struggle

My WhatsApp chats with their representatives, Kajal S and Ritik Cruzen, reveal a pattern of stalling. Despite me repeatedly asking for calls and updates on why sales were non-existent, the responses were always generic:

"Team is doing marketing work... will see conversion ASAP." "Team will run coupons... will help increase visibility."

No actual work was visible, and no sales were generated. When I finally realized the service was a sham and requested a full refund, my requests were ignored or deflected.

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Company Details to Avoid

To ensure other entrepreneurs don't fall into the same trap, here is the contact information for the entity involved:

• Company Name: Cruzen Digital Pvt Ltd

• Address: A 50 Dashrath Puri, Dabri Palam Road, Bharti Refrigeration Works, New Delhi - 110045.

• Contact Number: 08062180749

• Official Email: info@cruzendigital.com

• Primary Contact: Mr. Siddharth Mahana

Final Verdict: A Modern Cheating Case

This is a classic case of over-promising and under-delivering. They take your money based on flashy marketing videos, but have no technical expertise to actually manage an Amazon seller account.

My Advice: Do not trust Cruzen Digital Pvt Ltd. If you are looking for genuine digital marketing or E-commerce management, look for agencies with proven track records and transparent communication—not those that hide behind WhatsApp messages and refuse to pick up the phone.

I am still waiting for my refund. Be warned.

 

• 
  A 50 Dashrath Puri Dabri Palam Road Bharti Refrigeration Works 110045.

• Call Now : 08062180749

• E-mail : info@cruzendigital.com

[5:58 pm, 4/4/2026] Kajal S: can u call me

Sir currently we're not able to call , kindly share your concern here

[5:59 pm, 4/4/2026] Kajal S: B0D9TM93NS

this or

[5:59 pm, 4/4/2026] Kajal S: ASIN

1947027700

SKU

VA-4031-MCSL

this

[5:59 pm, 4/4/2026] Kajal S: which one ?

[5:59 pm, 4/4/2026] 10BestInCity. com: can u  activate listing

[6:00 pm, 4/4/2026] Kajal S: sir if we tried to fix the listings it will take 24-48 hours to resolved the issue

[6:00 pm, 4/4/2026] 10BestInCity. com: r u sure

[6:01 pm, 4/4/2026] Kajal S: yes sir

[6:02 pm, 4/4/2026] Kajal S: because it requires approval to sell

[6:02 pm, 4/4/2026] Kajal S: may be we have to relist the product

[6:02 pm, 4/4/2026] 10BestInCity. com: is there any Amazon seller No where we can call them

[6:04 pm, 4/4/2026] Kajal S: yes sir we can arrange a call from their side to your number

[6:04 pm, 4/4/2026] 10BestInCity. com: please do so on monday after 10 am

[6:05 pm, 4/4/2026] Kajal S: Okay sir we will raised a ticket on monday

[6:07 pm, 4/4/2026] Kajal S: sir , kindly confirm that we have to proceed to the shipment with rest of the products?

[6:07 pm, 4/4/2026] Kajal S: or we will create the shipment once it will be fixed

[6:08 pm, 4/4/2026] 10BestInCity. com: sir , kindly confirm that we have to proceed to the shipment with rest of the products?

proceed with rest of the products atleast

[6:08 pm, 4/4/2026] Kajal S: okay sir

[6:09 pm, 4/4/2026] 10BestInCity. com: we dont mind multiple small shipments  but we need FBA stock

[6:09 pm, 4/4/2026] Kajal S: sure sir

[6:35 pm, 4/4/2026] Kajal S: we are facing the same issue with other ASIN also

[10:47 am, 6/4/2026] Shekhar Gupta: GM

[1:49 pm, 6/4/2026] Ritik Cruzen: hello sir

[1:50 pm, 6/4/2026] Ritik Cruzen: good afternoon

[2:25 pm, 6/4/2026] 10BestInCity. com: Good afternoon

[2:58 pm, 6/4/2026] Ritik Cruzen: sir aap percentage of discount bta skte hai apne price ke according?

[2:58 pm, 6/4/2026] 10BestInCity. com: sir aap percentage of discount bta skte hai apne price ke according?

10% - 25%  on MRP

[2:58 pm, 6/4/2026] 10BestInCity. com: plz call me on 9826008899

[3:01 pm, 6/4/2026] Ritik Cruzen: sir ritik is on leave today

[3:01 pm, 6/4/2026] Ritik Cruzen: if possible try to send me the concern on whatsapp

[3:01 pm, 6/4/2026] 10BestInCity. com: ok

[3:01 pm, 6/4/2026] Ritik Cruzen: yes sir

[3:02 pm, 6/4/2026] 10BestInCity. com: No sales started yet

[3:02 pm, 6/4/2026] 10BestInCity. com: rather its gone down since we handover to you

[3:02 pm, 6/4/2026] Ritik Cruzen: don't need to worry sir

[3:02 pm, 6/4/2026] Ritik Cruzen: will increase it as per our strategy

[3:03 pm, 6/4/2026] Ritik Cruzen: we are making the good response

[9:42 pm, 7/4/2026] Shekhar Gupta: Hi

[9:43 pm, 7/4/2026] Shekhar Gupta: Video

???

[10:25 am, 8/4/2026] Shekhar Gupta: ??

[10:25 am, 8/4/2026] Shekhar Gupta: Any update No sales as promissed

[10:25 am, 8/4/2026] Shekhar Gupta: Refund if possible

[12:58 pm, 8/4/2026] 10BestInCity. com: @Ritik Cruzen  Any update on Refund ??

[12:59 pm, 8/4/2026] 10BestInCity. com: Dear Cruzen Team, as the services have not been delivered as promised, we kindly request a full refund of our payment. Please process this via the attached QR code at your earliest convenience

[1:52 pm, 8/4/2026] Ritik Cruzen: hello sir

[1:52 pm, 8/4/2026] Ritik Cruzen: we have informed you about the current update of work sir

[1:52 pm, 8/4/2026] Ritik Cruzen: team already doing the marketing work

[1:52 pm, 8/4/2026] Ritik Cruzen: to generate the conversion

[1:52 pm, 8/4/2026] Ritik Cruzen: and will see the order conversion asap

[1:53 pm, 8/4/2026] Ritik Cruzen: about the refund already updated you

[6:12 pm, 9/4/2026] Ritik Cruzen: hello sir team tried to call you but number was switched off @10BestInCity. com

 

[6:35 pm, 9/4/2026] Shekhar Gupta: Please call me

 

[6:54 pm, 9/4/2026] Ritik Cruzen: as team connected with you over on call they have updated you to continue the work if you are facing any issue try to drop the message to resolve it if concern resolve nhi hota hai to aap mail drop kr skte hai info@cruzendigital.com

[6:54 pm, 9/4/2026] Ritik Cruzen: and abhi team apka order based kaam proceed krte hai jisse conversion based kaam forward ho

[5:13 pm, 11/4/2026] Kajal S: Hello sir good evening

[5:14 pm, 11/4/2026] Kajal S: we run coupon

[5:41 pm, 11/4/2026] Shekhar Gupta: ??

[5:41 pm, 11/4/2026] Shekhar Gupta: can u plz call me on

[6:47 pm, 11/4/2026] Kajal S: As discussed on the call, I informed you that the team will run coupons, which will help increase visibility and sales of our products.

Key Issues Faced

1. Overpromising, Underdelivering

Initial commitments were not matched with actual results.

2. Poor Communication

Lack of direct support and delayed responses created confusion.

3. No Measurable Results

Despite ongoing claims, there was no sales growth.

4. Refund Not Honored

Even after service dissatisfaction, refund requests were not properly handled.

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Lessons Learned

If you are planning to hire a digital marketing agency, consider the following:

• Always verify past client results

• Avoid trusting only sales pitches or videos

• Start with smaller test projects

• Get written commitments and refund policies

• Track performance metrics regularly

All videos and SS will share soon

Todays Detailed Daily Horoscope

 

🌟 26/April/2026 का विस्तृत राशिफल | Detailed Daily Horoscope

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♈ Aries (मेष)

Hindi:
आज ऊर्जा और उत्साह से भरा दिन रहेगा। आप नए कार्यों की शुरुआत करने के लिए प्रेरित महसूस करेंगे। हालांकि, जल्दबाज़ी में निर्णय लेने से बचें और अपने स्वास्थ्य पर ध्यान दें।

English:
Today will be full of Energy and enthusiasm. You may Feel motivated to start new tasks. However, avoid impulsive decisions and take care of your health.

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♉ Taurus (वृषभ)

Hindi:
आज आर्थिक मामलों में सुधार के संकेत हैं, लेकिन खर्चों पर नियंत्रण रखना जरूरी है। परिवार के साथ समय बिताने से मानसिक शांति मिलेगी। कार्यस्थल पर स्थिरता बनी रहेगी।

English:
There are signs of financial improvement today, but controlling expenses is important. Spending time with family will bring peace of mind. Stability at Work will continue.

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♊ Gemini (मिथुन)

Hindi:
आज आपका संचार कौशल आपको सफलता दिला सकता है। नए लोगों से संपर्क बनेंगे और अवसर मिल सकते हैं। अपने विचार स्पष्ट रूप से रखें, इससे लाभ होगा।

English:
Your communication skills can bring success today. You may connect with new People and opportunities may arise. Express your Ideas Clearly for better results.

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♋ Cancer (कर्क)

Hindi:
आज भावनात्मक रूप से थोड़ा संवेदनशील महसूस कर सकते हैं। पुराने मामलों को लेकर चिंता हो सकती है, लेकिन धैर्य रखें। परिवार का सहयोग आपको संभाले रखेगा।

English:
You may Feel emotionally sensitive today. Past issues might cause some concern, but stay patient. Family Support will Help you stay balanced.

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♌ Leo (सिंह)

Hindi:
आज आत्मविश्वास में वृद्धि होगी और आप नेतृत्व की भूमिका निभा सकते हैं। कार्यक्षेत्र में आपकी मेहनत की सराहना होगी। अपने लक्ष्यों पर ध्यान केंद्रित रखें।

English:
Your confidence will increase today, and you may take on a leadership role. Your efforts will be appreciated at Work. Stay focused on your goals.

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♍ Virgo (कन्या)

Hindi:
आज आप छोटे-छोटे विवरणों पर ध्यान देंगे जिससे कार्य में सटीकता आएगी। काम समय पर पूरा होगा। स्वास्थ्य को लेकर लापरवाही न करें।

English:
You will focus on details today, improving Work accuracy. Tasks will be completed on time. Avoid neglecting your health.

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♎ Libra (तुला)

Hindi:
आज रिश्तों में मधुरता बनी रहेगी और आपसी समझ बढ़ेगी। किसी खास व्यक्ति से मुलाकात हो सकती है। संतुलन बनाए रखना आपके लिए महत्वपूर्ण रहेगा।

English:
Relationships will remain harmonious today, and understanding will grow. You may meet someone special. Maintaining balance will be key.

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♏ Scorpio (वृश्चिक)

Hindi:
आज का दिन थोड़ा चुनौतीपूर्ण हो सकता है, इसलिए संयम रखें। कार्यक्षेत्र में सावधानी से निर्णय लें। अपनी ऊर्जा को सही दिशा में लगाएं।

English:
The day may be slightly challenging, so stay calm. Make careful decisions at Work. Channel your Energy in the right direction.

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♐ Sagittarius (धनु)

Hindi:
आज यात्रा या नई योजनाओं के योग बन रहे हैं। आप उत्साहित और सकारात्मक महसूस करेंगे। नए अनुभव आपको आगे बढ़ने में मदद करेंगे।

English:
There are chances of travel or new plans today. You will Feel enthusiastic and positive. New experiences will Help you grow.

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♑ Capricorn (मकर)

Hindi:
आज आपकी मेहनत का परिणाम मिलने की संभावना है। करियर में प्रगति होगी और जिम्मेदारियां बढ़ सकती हैं। धैर्य और अनुशासन बनाए रखें।

English:
Your hard Work may bring results today. Career growth is likely, along with increased responsibilities. Stay disciplined and patient.

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♒ Aquarius (कुंभ)

Hindi:
आज नए विचार और योजनाएं सफल हो सकती हैं। रचनात्मक कार्यों में रुचि बढ़ेगी। दोस्तों और सहयोगियों से समर्थन मिलेगा।

English:
New Ideas and plans may succeed today. Your interest in creative Work will increase. Support from friends and colleagues is likely.

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♓ Pisces (मीन)

Hindi:
आज आपका मन आध्यात्मिकता की ओर आकर्षित रहेगा। आप आत्मचिंतन करेंगे और मानसिक शांति का अनुभव करेंगे। पुराने विवाद समाप्त हो सकते हैं।

English:
You may Feel drawn toward spirituality today. Self-reflection will bring mental peace. Old conflicts may come to an end.

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🌟 आज का सुझाव | Today’s Tip

Hindi: सकारात्मक सोच और धैर्य आपके दिन को सफल बनाएंगे।
English: Positivity and patience will make your day successful.

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Disclaimer: 

This horoscope is for entertainment purposes only. Real-life outcomes may vary and should not be entirely relied upon.
यह राशिफल केवल मनोरंजन के उद्देश्य से है। वास्तविक जीवन के परिणाम भिन्न हो सकते हैं और इस पर पूर्ण रूप से निर्भर नहीं रहना चाहिए।

The Smart Guide to Hiring an Image Consultant: Do’s, Don’ts & Red Flags You Must Know

 

The Smart Guide to Hiring an Image Consultant: Do’s, Don’ts & Red Flags You Must Know

In today’s competitive World, your personal Brand is your biggest asset. Whether you're a corporate Leader, Entrepreneur, or aspiring Professional, hiring an Image consultant can elevate your confidence, communication, and overall presence.

But the real question is — how do you hire the right one?

Let’s break it down in a simple, practical way 👇

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💼 What Does an Image Consultant Do?

An Image consultant helps you improve:

• Personal appearance (styling, grooming)

• Body language & confidence

• Communication skills

• Professional etiquette

• Personal Branding

They don’t just change how you look — they transform how you’re perceived.

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✅ DO’s While Hiring an Image Consultant

1. Check Their Professional Presence 🌐

• Look for a website or portfolio

• Active LinkedIn Profile

• Blogs, articles, or case studies

👉 A strong online presence = credibility

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2. Prefer Official Email ID 📧

• Always communicate via Professional email (e.g., name@company.com)

• Avoid consultants using only personal Gmail/Yahoo for business

👉 Shows seriousness and business authenticity

---

3. Review Client Testimonials ⭐

• Ask for past client results

• Look for before-after transformations

• Check Google/LinkedIn reviews

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4. Understand Their Expertise 🎯

Different consultants specialize in:

• Corporate grooming

• Personal styling

• Executive presence

• Soft skills training

👉 Choose based on your goal

---

5. Ask for Consultation Call 📞

• A good consultant will offer a discovery call

• Evaluate if their approach matches your personality

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6. Check Content & Thought Leadership 📝

• Blogs, videos, or workshops

• Are they educating or just selling?

👉 Experts share knowledge consistently

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❌ DON’Ts While Hiring an Image Consultant

1. Don’t Choose Based Only on Price 💸

Cheap doesn’t mean effective.
Focus on value, not cost.

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2. Don’t Ignore Online Presence 🚫

No website + no LinkedIn + no content = 🚩 Red Flag

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3. Don’t Skip Background Check 🔍

• Verify certifications

• Check experience

• Look at real client work

---

4. Don’t Fall for Over-Promises ⚠️

If someone guarantees:

• “Instant personality transformation”

• “100% success in 1 session”

👉 Be cautious — real growth takes time

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5. Don’t Work Without Clear Agreement 📄

• Always define:

• Scope of work

• Fees

• Deliverables

• Timeline

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🌍 Why Web Presence Matters So Much?

A Professional Image consultant should have:

• ✔️ Website (Brand identity)

• ✔️ LinkedIn (Professional credibility)

• ✔️ Blogs/Articles (Expertise showcase)

• ✔️ Social Media (Visibility)

👉 If they can’t build their own Brand, how will they build yours?

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📝 Bonus: Where to Find the Right Image Consultant?

• LinkedIn search

• Professional directories

• Google search + blog reading

• Referrals from corporate networks

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Hiring an Image consultant is not an expense — it’s an investment in your personal Brand and career growth.

Take your time, do proper research, and choose someone who:

• Understands YOU

• Aligns with your goals

• Has proven expertise

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Before finalizing, ask yourself:
👉 “Does this consultant reflect the kind of personality I want to become?”

If yes — you’ve found the right one.